Shipping policy
Last Updated:12/24/2025
At Peptida Ltd, we aim to deliver your order quickly and reliably.
1. Shipping Location
We currently ship to:
- United Kingdom
(If you plan to ship internationally later, we can expand this section.)
2. Shipping Cost
✅ Free shipping on all orders.
3. Processing Time
Orders are typically processed within 1–2 business days (excluding weekends and bank holidays).
4. Delivery Time
Estimated delivery times (UK):
- Standard Delivery: 2–5 business days
Please note: delivery times are estimates and may vary during holidays, peak periods, or due to courier delays.
5. Order Tracking
If tracking is available, you will receive tracking details by email once your order has been dispatched.
6. Incorrect Address / Failed Delivery
Please ensure your shipping details are correct at checkout. If an order is returned due to an incorrect address or failed delivery:
- We may need to charge a reshipping fee, or
- We may refund the order minus delivery/return handling costs (where applicable)
7. Damaged or Missing Items
If your order arrives damaged or with missing items, please email support@peptida.co.uk within 48 hours of delivery with:
- Order number
- Photos of the item and packaging
We will resolve the issue as quickly as possible.