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Shipping policy

Last Updated:12/24/2025

At Peptida Ltd, we aim to deliver your order quickly and reliably.

1. Shipping Location

We currently ship to:

  • United Kingdom

(If you plan to ship internationally later, we can expand this section.)

2. Shipping Cost

Free shipping on all orders.

3. Processing Time

Orders are typically processed within 1–2 business days (excluding weekends and bank holidays).

4. Delivery Time

Estimated delivery times (UK):

  • Standard Delivery: 2–5 business days

Please note: delivery times are estimates and may vary during holidays, peak periods, or due to courier delays.

5. Order Tracking

If tracking is available, you will receive tracking details by email once your order has been dispatched.

6. Incorrect Address / Failed Delivery

Please ensure your shipping details are correct at checkout. If an order is returned due to an incorrect address or failed delivery:

  • We may need to charge a reshipping fee, or
  • We may refund the order minus delivery/return handling costs (where applicable)

7. Damaged or Missing Items

If your order arrives damaged or with missing items, please email support@peptida.co.uk within 48 hours of delivery with:

  • Order number
  • Photos of the item and packaging

We will resolve the issue as quickly as possible.